Seller: American Home Shield Product: Refrigerator Repair Clear all filters (0 of 62 reviews match)
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We live in Helotes, and our refrigerator quit working. We called in for service to your company. You contact Pinnacle Appliance company, This was over a week ago. Their repairman came in late in the evening, said he would have to come back the next day. He showed up,...
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Anonymous
Anonymous

All businesses are about the money, aren’t they? You are taking a risk with your comfort and functionality of your home by entrusting your home to a warranty company. Warranty...

Product
Refrigerator Repair
#1376290
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I called MAY 1 THE GUY CAME OUT ON MY WATER AND ICE. SAID HE HAD TO ORDER A PART. THAT WAS MAY 1. I ASKED HIM TO SHOIW ME HOW TO PUT MY FILTER IN. WITHIN 1 DAY WATER WAS GOING EVERYWHERE THE OWNER CAME OUT AND TURNED THE WATER AND FREEZER OFF. RIOS APPLIANCE TOLD ME...
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Anonymous
Tonya C

Was this a problem with American Home Shield or the contracted vendor from them? I am thinking about get AMH. Thanks.

Product
Refrigerator Repair
#1279403
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American Home Shield - 7 days out 3 times and still fridge not working

THey can’t fix my fridge. Out 3 times with new parts and still not working.
Product
Refrigerator Repair
#1275554
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I have an active contract with AHS, on 0319/18 our refrigerator quit working, AHS send the "Three Boys Appliances' to fix it, they found a malfunction of the main electronic board, and ordered the part. On 03/26/18 they notified us that the part was not longer...
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1.4
Product
Refrigerator Repair
I didn't like
  • Total waste of money
  • Fraud they commit
#1257524
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Acting up refrigerator for more than 2 months now. More than 6 service requests. several contractors sent, ... conflicting reports, no real fix. hours waiting on AHS on the phone. conflicting status emails from them. Even here online I see 2 open work orders for the...
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1.3
Product
Refrigerator Repair
#1161295
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They sent out some *** that couldn’t figure out how to open the door on system so he gave up. Then they sent out a girl ( I think ) that was able to open it no problem but she couldn’t fix it either then on third try they charged us 80 per pound for refrigerant that...
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1.0
Product
Refrigerator Repair
I didn't like
  • Customer service wise guy rep
  • No way to talk to customer no service
  • Have to hire outside company to check work
#1152475
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American Home Shield - Daryls Appliance for Fridge and DW

He has disappeared! Came out in July and cannot get him back on the phone or text i even tried FB friending him!
3.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Refrigerator Repair
#1119981
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We have been without a refrigerator for a total of 11 weeks now and counting. The hours waiting for a customer service rep on the phone and total of 6 different techs that cannot get it right is absurd. I have lost over $400 OF FOOD IN THE FIRST 2 TIMES MY...
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Product
Refrigerator Repair
#1107018
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I called on July 2, 2017 needing service on my refrigerator. The 1st provider came out he ordered all the controls boards for the refrigerator. After waiting two weeks for the return visit the parts he ordered didn't fix the problem. He then had my case transferred to...
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Anonymous
Anonymous

This company is the worst as I have had by the worst customer service ever. My family has been without an oven since March

1.5
Product
Refrigerator Repair
#1085762
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IN A NUT SHELL, MY FRIDGE WENT AND IT TOOK A 8 DAYS FOR A SERVICE TECH TO COME OUT.ALL FOOD WENT IN THE GARBAGE, I HAD JUST WENT SHOPPING. TECH CAME OUT, EXPLAINED THAT PART IS $900 AND A MONTH OUT. NOW IM WITH OUT A FRIDGE FOR 30 MORE DAYS.it IT IT IT IT IT IT IT IT...
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Product
Refrigerator Repair
#1076038
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