I witnessed 2 different people who missed their connecting bus bc of their bus being late and the (black) customer service reps/security would not do anything to help them. it was sickening to watch!

When anyone would go to the counter to ask questions they just acted so *** and didnt offer any assistance AT ALL...and it was interesting to see the security guards acting as csr's at times. my whole experience there was sickening. they keep the buses packed, and these men are bragging about how easy it is to transport drugs through there.

never again. id rather f-ing WALK

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