Seller: American Home Shield Product: Plumbing Service Clear all filters (0 of 96 reviews match)
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American Home Shield - Sham!
The day before Thanksgiving I had a plumbing stoppage, frustrating but no problem we’re covered. I called AHS, paid the service call fee and they assigned a contractor. 3 hours later the plumber shows up, sees that I have water coming out of the main line overflow and...
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Anonymous
Anonymous

Can’t say for sure, but it sounds like the contractor has found a way to get out of doing any actual work, and to collect the flat rate service fee, which is all he gets no ma...

1.2
Product
Plumbing Service
I didn't like
  • Would have given zero stars if i could have
  • Unprofessional
  • Sales department - just wants your money
#1409710
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We requested that only a dripping faucet be repaired. The existing faucet was replaced with a cheap faucet that doesn't drip but then our perfectly good disposal was removed {which was not requested by us) and replaced with an inferior disposal and hooked up backwards...
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h.kitchener
h.kitchener

Sounds like either you didn't watch the repairman do the repairs or were actually observing him but let him replace these things. Best to always watch and ask questions. As fo...

Product
Plumbing Service
#1402149
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A simple sink backup. Double sinks. Two different companies were sent. They could not fix the sinks. After 2 weeks with no kitchen sink resolution, we decided to call our own plumber. Had came and had the sink fixed in less than 15 minutes. Only charged $125.00. This...
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1.0
Product
Plumbing Service
I didn't like
  • Poor service contractors
  • Having to retell story each and every time
  • Contractor did not do much
#1401238
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A plumber came to repair my toliet and shower f, 5 weeks ago, but did not complete either task. He left a whole in my wall and never returned. AMH has not responded to my calls or messages. This is an ongoing issue with all of their contractors!
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Anonymous
Anonymous

The plumber is not a Sheetrock person. Access is up to the customer, and the holes are up to the customer. “Access” is not exactly “Damage” To make an omelet, you have to brea...

1.1
Product
Plumbing Service
#1400186
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In July 2018 I paid a service request of $75.00 I had a young man come to my home and look at the leak. He said I can't fix it or if I tear this part of wall out to fix it I cant guarantee you I can replace it. I said what are you talking about. I called Greenway and...
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Product
Plumbing Service
#1358874
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10th we requested service for a leaking sink drain. Four days later AHS sent to our home an older man accompanied by a nose ringed younger man. They looked as if they were homeless. The van they drove up in was on its last leg and "Drain Openers Plus" was hand written...
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1.0
Product
Plumbing Service
I didn't like
  • Being lied to
#1344101
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I was charged $100 for the technician, Next, my gas hot water heater sprang a leak. AHS sent a technician from a local plumbing company to my house. He confirmed that the water heater had to be replaced. The technician then called AHS then handed the cell phone to me...
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Anonymous
Wingol21

AHS contractors have to make their money somehow, since they can only charge AHS about $120 for each Plumbing call, even if they provide the tank, accessories like the interna...

Product
Plumbing Service
#1341250
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I got my AHS plan almost a year ago and recently put in a claim for a plumbing issue. The plumber who showed up did not fix the issue and left. This plumber had 96 reviews with the majority being negative. A number of reviews were from AHS customers who experienced the...
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1.0
Product
Plumbing Service
#1268961
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American Home Shield - The WORST!! Don't use them

Been with them for 15 Years. They claim covered expenses aren't covered when they feel like it. Like my plumbing! It's much cheaper to pay out of pocket than to use these crooks!
2.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Product
Plumbing Service
#1268878
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The plumbing company came out four times. The first plumber fixed the non-flushing issue, but said AHS would disapprove the running toilet. AHS sent them back out and on their next visit, they told us AHS had denied the repair. AHS told us the plumbing company never...
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1.0
Product
Plumbing Service
I liked
  • Service when sears was the service provider
I didn't like
  • Plumbing or appliance companies currently used
#1246348
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