How? what?

when? who knows but this water needs to be tested ASAP. The photo shows what appears to be a string of some sort, wouldn't you think? Would you as an aqua employee want to drink it?

Be sure to stop by my house for a tall glass! Just the fact alone that you have a site for pissed off customers speaks volumes! They going to send me a report of water testing. Im sorry but the parasite swimming in my glass is enough that tells me your dont know the difference between clean and dirty!

Do you really want me to tell you what to do with that report? I can take a sample to health dept.

Product or Service Mentioned: Residential Water Supply.

Reason of review: Bad quality.

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