I had my car in for an oil change.Now almost 2 months later my car was hesitating and bucking.

I asked a friend to check my transmission fluid and when we opened the hood of the car the parts for my air filter were laying on top of my engine. Apparently the technician removed my air filter, but then never put a new one in and the dipstck for the oil was never pushed back down. I drove my car for a couple of months like this not knowing that anything was out of place til my car started acting weird. I brought my car to the dealership, showed a picture of what it looked like and explained the issue and the answer that i got was "i cant be sure that it was one of my technicians that did this".

I was livid. I never open the hood of my car. She offered to hav my wIt for 2 hours (because they were sort handed) and that it would cost me $24.95 fir the air filter. I had to argue that i did no remove the air filter, they did, so they should have replaced it.

I told her that i did not have an appointment or time to wait for 2 hours. She was a little snotty and said she couldnt pull any of her workers from there jobs to put a filter in (although she said that she could do it herself). After arguing for a while, she finally took my car in and had one of the technicians replace it at no charge. Very rude and unprofessional.

Made me wonder if they actually ever changed my oil!

I had buyers remorse almost immediately after i bought this car.Would not reccommend them to anyone!

Reason of review: Poor customer service.

Had an Experience with Other Company?

Write a review


Terms of Service
Post Comment

You May Also Like

Other Company - Jeff Baer of Waterloo, NY and also of Windsor, CO or Huntersville, NC Other Company "This looney tune Jeff Baer requested an auto transport quote on my website and when I quoted him the honest market rate to ship his vehicle from CO to NC..." Read more Other Company - Review in Other category Other Company "I was meeting a person who claimed to be a worker there to buy an item off of let go from there I figured hey its a public place and..." Read more Other Company - The persistent unwanted phone call avenger! Other Company "Global Pharmacy has been calling me about 3-6 times a day for the past 6 months. The national DO-NOT-CALL registry is useless because the number appearing on my phone is..." Read more Other Company - Journey Into The Light Radio Show and Michael Fake Radio Show. Inaccurate Psychic Readings for 10 years Internet Other Company "Journey Into the Light is a free fake psychic readings program. I contacted this show on and off for the past seven years, and they have consistently lie to me..." Read more Harbor Freight Tools - Harbor Freight Sand Blast Cabinet Harbor Freight Tools "I purchased a sand blast cabinet online from Harbor Freight.com a few weeks ago. When it arrived the box had busted open on the ground in front of my shop...." Read more Discountmugs - Terrible Company!!! Discountmugs "If I could give negative stars, I would! This company took 8 days to make our 40 wine glasses, 36 coffee mugs and 50 coasters. Then another 6 days for..." Read more General motors is *** me off General Motors "i bought a 2005 silverado 3years ago and it had many many problems that the dealer fixed under warranty. here now in 2017 i had a blower motor RESISTOR FIRE..." Read more Hair Sisters - Faulty unit bad customer service Hair Sisters "Bad customer service faulty product sending stuff out without checking their product. I ordered a lace front wig as described there were suppose to be parting space in parting space..." Read more