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My sons are in the Army so they bought me a yellow ribbon,something was wrong with it...it looked like it had been dipped in silver and it had wore off. Well they took it back to the Regency Square mall store in Florence Alabama and the Blonde headed Sales lady was very rude to them and said all it need was to be cleaned with silver cleaner. I had been told by a Pandora Dealer You are not suppose to clean them with silver cleaner and they also got me the Jane Seymore open hearts charm which four stones has came out of it...i will no long by a charm from Kay's Jewelers or anything else for that fact..i have a Levione Ring which my husband bought me and that will be only reason i will go to that store is to get my ring checked and cleaned, i get there she may tell me it is not dirty.

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