Not liking them either
Im not exactly thrilled with them either. They did not handle my compute my escrow account properly and I received a notice from them that I had to come up with an extra $900.00 to send them or my mortgage payment was going to go up about 100.00 a month.
I guess it was too difficult for them to take the amount of tax due for a year and divide it by 12???? It may not sound like a lot of money to come up with for some folks, but in todays economy I do not have that kind of extra money laying around and Im a single mom depending on no one but herself.
I had to pull it from what used to be our savings account to use towards Chirstmas. So Merry Ho-Ho, NOT!