No waiter, lost luggage, allergic reaction to fire retardent
Westmark hotel in Fairbanks Alaska could not get waited on in restaurant waited over 1/2 hour only got water, Denali National Park, lost our luggage, Canyon Lodge caught on fire, complete chaos,no apology, no explanation, was sent back to room full of smoke had allergic reaction to smoke or fire retardant used to put the fire out, spent the night at the clinic, after they charged our insurance they charged us for opening the clinic after hours. Security guard lots of help.
Paulette Parsons (manager) was not sympathetic at all, cannot get hold of Holland America. They gave a phone # to complain, call the # message says go online, go online it says call the numner
Monetary Loss: $500.