Accidentally my house payment was electronically sent to you, I called and sent on a wild goose chase 4 times and last call finally got me a credit supervisor, but before that I was told I needed to have a 3 way call with my bank, myself and you. When my bank called and we went 3 way Bonnie informed me I would have to wait 30 days before I got my money and you took the amount owing on my charge out of the money and paid off my account, which was up to date.

I want my money back and not in 30 days.

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