Manufacturer: Other Company Category: Mattresses Clear all filters (122 of 122 reviews match)
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I !fill like I have been taken advantage of the mattress that I have is whoped all up on both side. It it hard to sleep on the mattress. It makes my back and legs hurt. I was told they was going to send me a rail for my bed that rail was not any good. I am disable and...
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Product
Mattress
#1063543
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Had to borrow a truck and drive 45 minutes away, stand out on a concrete pavement waiting for employee to find merchandise in hot humid weather only to get home a find out that the mattress was not the one we chose. Slept on the mattress one night and me and husband...
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Product
Mattress
#1063129
The dresser drawers are falling apart and the mattress is falling apart as evidenced by a representative that was sent to inspect the mattress. Upon inspection, with pictures and measurement, it was decided that the mattress is defective. Their mattress is under...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

Anonymous
Anonymous

You can take them to Small Claims Court. If you can, print out some reviews (and there are many) of this company to bring with you.

1.5
Product
Mattress
I didn't like
  • Expecially the front desk personnel
  • Scheduled deliveries not complete
  • Extreme poor quality
#1061021

Mattress Firm - Mattress Review

#1065886
1.0
I went to the Audubon nj store to buy mom mother a mattress and the fram that put her head up and feet i was told i would get it the next day my mother had a stroke and needed that the brd and reclinerbox spring came all broke had to send back so my mother had nothing to sleep on pluse i am still waiting for my refund do not ever buy from this company they are trouble
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Rooms To Go - Black mold

#1065413
1.0
I bought a king size mattress set n feb 24/ 2017 black mold growing been going around over a month with room to go just want the mattress gone smh
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Sleepys don't stand behind their product

#1064556
All i have to say is that my mattress is sagging on both sides. I called the store here in Medford, Massachusetts and day told me that they no longer sale that brand and told me i have to contact the company that made the mattress. Dont buy from a store that does not stand behind their products.
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Haynes Furniture - Bed bug

#1060591
1.2
I purchase a mattress recently and find it has bugs when i was changing out a boxspring to put in another room. No help from the store or the home office.
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First i bought a high price mattress that hurts my back and neck that I told my salesman i need something soft they take you to the high stuff i went back to the Shelby Mich store and told him I cant do the mattress to firm told me i had to keep it get it use to my...
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1.8
Product
Mattress
#1060137
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Went shopping for a new mattress last fall at the West Lansing (MI) location. Staff nice both on shopping day and day of purchase--I stand by my five-star review of them, because they're not the problem. Had the mattress for three months and it started squeaking and...
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Anonymous
Anonymous

ask if you can upgrade the box foundation to a semiflex which has a steel frame. Most likely the noise might be coming from the wood frame which may creek even crack under wei...

Anonymous
Anonymous

If you were within the 120 day Happiness Guarantee you should be able to return it for a refund. What was the outcome of the warranty inspection? If mattress or box was defec...

2.6
Product
Mattress
I liked
  • Salesman
  • Person who sold me the bed
  • Courtesy and friendliness of salesman
I didn't like
  • Paying good money for something defective
  • Return policy
  • Getting ripped off
#1060013
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We purchased a Sherwood H&R Limited Edition Semi Flex box spring and mattress from Mattress Firm. After less than 3 months the mattress began to have indention's in it . They originally priced matched from a competitor, but when we attempted to swapped the mattress set...
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Anonymous
Anonymous

Really? You want a $800 upgrade and refuse to pay the difference or delivey? LOL!!! People can be such idiots. LOL!!

1.5
Product
Mattress
I didn't like
  • Buyer beware
#1059838
Reply to reviews
Bought from Mattress Firm outlet Berwyn. They have NO negative reviews on yelp, but no MATTRESS FIRM company does. Promised the exact mattress we tested- lie. Delivery one week later, five hours after promised time. Box spring torn and dirty. Not the mattress we paid...
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Anonymous
Anonymous

It appears from your posing you agreed to purchase a 'FLOOR MODEL" and not a NEW mattress. Floor models are heavily discounted and in return you agree to accept fatigue and we...

1.2
Product
Mattress
I didn't like
  • Bad delivery
  • Lies
  • Used mattress
#1056113
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I explained to him that I had a neck and back injury and needed something that was soft which turned out to be needing a foam mattress. I had it delivered to my home and it was the worst 4 weeks as they requested that I sleep on the bed for 30 days. I returned to the...
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Anonymous
Anonymous

But is was only a "little" bit of pi--s and sh-t!! ... and my pi--s and sh-t don't stink!! My pi--s and sh-t is super nice!!

Anonymous
Anonymous

Funny how idiots think its okay to return a damaged pi--ed and sh-t stained mattress. Would you purchase a pi--ed and sh-t stained mattress?

Product
Mattress
I liked
  • Marq
  • San antonio texas de zavala location
  • Courtesy and friendliness of salesman
I didn't like
  • Sleep happy motto i am not happy
  • Having to take over 6 months of back and forth
#1053640
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I have been a customer of Royal Furniture since 2003 , because I love their furniture, purchased a mattress from them February of 2017 . And for the past month or so something has been biting me . So i thought maybe I was allergic to what it was made of so I did a...
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2.8
Product
Mattress
#1053546
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Ordered a new mattress and got the bait and switch on a used mattress. Then the sales Rep George at the ridgmar location in Fort Worth denies it and says I got exactly what I ordered . I called 3 times and got the run around with someone telling me that the District...
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Anonymous
Anonymous

Check your sales order receipt. If the product description includes OUTLET or FLOOR MODEL, you purchased a heavily discounted mattress that was returned or a floor display. Yo...

1.8
Product
Mattress
#1045329
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