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Living Spaces - Not backing up products

I purchased a 50 inch Kensington wall clock. The first one was ordered on line and when it was delivered it was badly damaged (legs torn off and body of clock was dented.

I called the company and they advised to take it to a local store and exchange. We took it back to the Monrovia Living Spaces. There were 2 clocks there - one was damaged and the other looked fine. We took the one that looked okay.

Within less than 30 days the clock has stopped working. So we have a clock on our wall that is useless. I called Living Spaces and was told too bad. The warranty period of 7 days was over.

I expect a clock to work more than 30 days. This is unacceptable and extremely poor customer service.

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2 comments

Anonymous
#1639489

Seems like we all have had bad experiences and poor quality of goods. Maybe we can get a class action law suit against living spaces

LarryTheTableGuy
#1497089

Did you try replacing the battery??

Anonymous
Product
Kensington Clock
I didn’t like
Quality of product and warranty
Reason of review
Warranty issue
Loss
$189
Preferred solution
Full refund
Review #1198397 is a subjective opinion of PissedConsumer1198397.

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