Product: Jacket Clear all filters (147 of 147 reviews match)
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BerryLook - I'm trying to get information about returning an item for refund

1.0
Details
I received a jacket from you in the mail today and it's too small and I didn't like it I would like to get a return address so I can return it for a refund thank you
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Review
#1681265 Review #1681265 is a subjective opinion of poster.
Product
Jacket
Reason of review
I just need to communicate with someone
Loss
$47
Preferred solution
Full refund

EPIC Sports - Recent upgrade of pending order

my pending confirmation # is 4401084 for Jacket #E18462, I would like to change this to jacket #E8081 (same size) if possible. Thank You.
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Review
#1667896 Review #1667896 is a subjective opinion of poster.
Product
Jacket
Pros
  • Price
  • Price and products
  • Price and selection
Reason of review
Return, Exchange or Cancellation Policy

Wish - Just recieved item

1.0
Details
Thought the jacket I order came with the right size but it one size smaller, need size XL. Need to ship back & exchange for one size bigger (XL). need address to ship. Now how can I do that? I cant get picture to them because they are not connected. Please I need help Richard
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Review
#1664109 Review #1664109 is a subjective opinion of poster.
Product
Jacket
Pros
  • Price
Cons
  • Horrendous and completely incompetent customer service
Reason of review
Poor customer service
Loss
$49
Preferred solution
Deliver product or service ordered
Tags
  • This Is Ridiculous

BerryLook - Sizing is wrong, there is no return slip.

The size I got was wrong I need a bigger size
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Review
#1659694 Review #1659694 is a subjective opinion of poster.
Product
Jacket
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Get a bigger size

BerryLook in Bradenton, Florida - Too small

2.7
Details
I’m only 5 foot 107 pounds I ordered a medium thinking I wanted it a little bigger so I could layer at least wear a sweater underneath but this jacket is way too small and I’m considered a petite person at 107 pounds so I’m gonna have to return it and send it back and I don’t know whether to get a large or an extra large which is crazy because I have no never worn anything large but I like the jacket that took a while to get here but I think they don’t
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Review
#1651275 Review #1651275 is a subjective opinion of poster.
Product
Jacket
Reason of review
Not as described/ advertised
JACKETS SENT WERE TOO SMALL I WANT TO RETURN JACKETS AND GET LARGER SIZES . BOTH FROM CHINA.
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1 comment
h.kitchener
#1744537

For quite some time now the old, standard sizes we were accustomed to have disappeared. You can no longer really buy clothing, shoes, jackets, etc.

online and be assured the items will actually be the size you wear or, even if stated as being your size, actually fit you.

You must always try on clothing in a physical retail store. Apparently, no one in retail has caught on to this fact, altho I suspect they know very well of the problem but don't care.

Review
#1647985 Review #1647985 is a subjective opinion of poster.
Product
Jacket
Pros
  • Great product wrong size
Cons
  • Cant getn a human to talk to about exchange of jackets
Reason of review
EXCHANGE LEATHER JACKETS FOR LARGER SIZES XXXXXL5
Loss
$50
Preferred solution
EXCHANGE LEATHER JACKETS FOR SIZE XXXXX5L

BerryLook - Do not order from these people or any fb ads they post.

Terrible customer service post sale. It's like they disappeared off the face of earth. Ordered a beautiful jewel trimmed denim jacket for my best friends birthday. She is generally a size med but according to their measurement guide i ordered an xl thinking i would be safe. I was excited at first because 2 days after i ordered i got my trackkng number and received my order in a very timely fashion. When I got email that it was delivered i couldn't wait to get home but was very very disappointed to the point of crying to find that the XL jacket would fit my 6 year old granddaughter. Immediately sent them an email and no response to date. Another company i wanf to shut down and because of THEM and a few OTHER VENDORS i WILL NEVER ORDER FROM A FB AD
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Review
#1625698 Review #1625698 is a subjective opinion of poster.
Product
Jacket
Reason of review
Terrible sizing issue
Loss
$65
Preferred solution
Full refund

Romwe - Item did not arrive

1.0
Details
They said that FedEx delivered or package 2 days ago but they lied. We have RING and we checked the camera at that time and there was no delivery. Then there is no customer service number to call so we're gonna get our money back. This place is fraudulent!!! Don't waste your money!!
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Review
#1531489 Review #1531489 is a subjective opinion of poster.
Product
Jacket

Wish - I brought

1.0
Details
Wish - I brought
I brought a jacket on feb 15 and returned it on march 2,2019 because i brought the wrong size and i have been trying to get a refund ever since then
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Review
#1524730 Review #1524730 is a subjective opinion of poster.
Product
Jacket
Reason of review
Return, Exchange or Cancellation Policy

BerryLook - Item arrived after 1 month, not as advertised, never sent a refund

1.8
Details
BerryLook - Item arrived after 1 month, not as advertised, never sent a refund
I purchased a winter jacket, however, what's arrived was a very thin, flimsy jacket, not for the winter time, more like spring or fall. It's not true to the size, I ordered size Small, it feels more like a Medium. I returned it 2 months ago, since then I have been receiving run-arounds that they are going to send me a refund, but nothing happens. Very frustrating to have so much wasted time. Shame, this company is unprofessional, very inefficient, all what they care about is to receive your payments. No support after that. Buyer BEWARE!!
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Review
#1518756 Review #1518756 is a subjective opinion of poster.
Product
Jacket
Pros
  • Very unhappy and dissapointed
Cons
  • Poor quality
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • Return Problem