Item showed as available but was backordered
They made me order twice the same item wasting a lot of time on the phone and internet. The first time I placed the order the item showed as availble on their website but few days later I received an email saying the item was backordered and they gave me a new date of delivery.
I had paid for express delivery and I called them asking to refund for the express shipping since they gave incorrect information. I called them and I found out that instead,they canceled the order. They told me that the items were now available and I had to place a new order and I would have received the order in three days with the express deliver.
They gave me a number for my file to ask for the refound for the shipping cost since the item were delaied by them. When I called back to get the refound they told me that my order was backorder again and they had no idia when they would have been available.