State: Illinois Product: Mattress Clear all filters (0 of 265 reviews match)
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I purchased a mattress in October, 2017 after I tested a floor sample. The mattress I received is very firm and worst than the older mattress I had for 9 years. Since I did not buy the protection plan, I did not quality for an exchange unless I paid a restocking fee...
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1.6
Product
Mattress
#1236673
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Art Van Furniture - Mattress nightmare
We bought a very expensive mattress and after 13 months it had 2 large holes. They would not repair because it's out of warranty. I was not satisfied, so I contacted the manufacturer. They were willing to repair the mattress, but had to coordinate with ArtVan. I spoke...
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1.5
Product
Mattress
#1232732
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Mattress sagged after 1 year..They require you to pay $39.00 for a piece of string to measure the sag and its literally impossible all of the pictures they want you to send. Then you have to pay $25.00 to get your pictures inspected. Then if your mattress sags more...
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Anonymous
AG

You are correct. Mattress Firm does sell subpar product exclusively manufactured for them. Most if not all is expensive garbage. State Away. If you want a good bed. You can pu...

Anonymous
Anonymous

About 10 years ago, Mattress firm terminated this independent franchisee and closed the store.

Product
Mattress
#1169991
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It gave me a sever backache .I am not able to sleepon left side of bed. I thougth it happened to me only then I asked my husband to sleep on left side of bed but he complained same. My 12 years old daughter has severe fever and she slept on left side and she complained...
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1.0
Product
Mattress
I didn't like
  • Very bad and defective quality and regret to buy from this store
#1100183
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Bought from Mattress Firm outlet Berwyn. They have NO negative reviews on yelp, but no MATTRESS FIRM company does. Promised the exact mattress we tested- lie. Delivery one week later, five hours after promised time. Box spring torn and dirty. Not the mattress we paid...
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Anonymous
Anonymous

Free delivery might be an online special. It also excludes a clearance purchase like yours like a floor model. I think your expectations might not have properly been set or ex...

Anonymous
Anonymous

It appears from your posing you agreed to purchase a 'FLOOR MODEL" and not a NEW mattress. Floor models are heavily discounted and in return you agree to accept fatigue and we...

1.3
Product
Mattress
I didn't like
  • Bad delivery
  • Used mattress
  • Lies
#1056113
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I purchased a mattress in June 2016 Right way experienced squeaking and sinking. Called to to check on warranty. Was told no coverage because i didn't purchased a box spring and i only paid $200. Spoke with a manager who said he would see if he could help me. Told...
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Product
Mattress
#947709
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I bought a King size value city mattress 8 months ago. After about 4 months I noticed that it is sagging in the middle, especially when my SO is in bed. Now my back hurts a lot. I don't even look forward to going to bed anymore. I have to put a pillow in front or...
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4.6
Product
Mattress
I liked
  • Customer service and delivery
I didn't like
  • Quality of the product
#947184
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Mattress Review

The Roomplace Bought a beautiful bedroom very expensive my husband warn me not to get it payed 300 warranty for nothing. Our mattress is sinking and its not enough for them. We had a bungy board replace because it was squeking to find out they gave me a use one with bed bugs. It was a nightmare. Wont never buy anything from them again and dont recommend anybody.
1.0
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Mattress
#911814
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Mattress Review

Purchased a mattress -Salesperson claimed the mattress at the other store was a better brand but same bed. Never mentioned it was a demo with no warranty.
2.2
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
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Value for money
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Product
Mattress
#847709
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