I have used your services in the past at the St. Joseph Co.

Jail in South Bend, IN. Now I am trying to use to phone my son with the SAME user name and password I have used in the past and I keep getting the error (at least 4 times, that either my name (which comes up in the drop-down box 2 different ways (names). Your service says both are incorrect; the same with the password!

How can I get this corrected so that I may talk to mt son on the phone? Today's date is 03/21/10

Laura Meers

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