I have used my user name & password in the past, now 4 times says its wrong!
I have used your services in the past at the St. Joseph Co.
Jail in South Bend, IN. Now I am trying to use to phone my son with the SAME user name and password I have used in the past and I keep getting the error (at least 4 times, that either my name (which comes up in the drop-down box 2 different ways (names). Your service says both are incorrect; the same with the password!
How can I get this corrected so that I may talk to mt son on the phone? Today's date is 03/21/10