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Went to get a loan was told I was approved by senior branch account executive Amanda G.Lamm and once I got there she tell me I wasn't approved.I'm not understanding this I called they confirmed the approval and set the appiontment and then once I got there this the Chester branch is no good poor customer service . I advise no one to call or go to iron bridge road location 11940 iron bridge plaza Chester va 23831 very rude people there I feel that they just play games with people gas is not cheap and a half day off work for nothing

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