I did not authorize immediate shipping and I was charged for immediate shipping. When I spoke with a customer rep I was informed that it was all done by computer and he would not refund the $14 non authorized early shipping. When I stated that this was about right and wrong he still told me no one could assist me. I stated that if this company was going to cheat people I would request a Return Authorization.

I was on hold for over 20 minutes!!! Finally hung up.

If this company cheats on the customer what else do they cheat on?

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