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I came into the Springfield Ill. store to get a price list for unfinished kitchen cabinets for a house we were remodling and ask at service desk for assistance.

The girl was nice but said I had to get if from the department and told me where to go she called to let them know I was coming and also paged them twice. No one came and employes in the lighting department watched me standing there and made no attempt to see if they could get me help. They stood around talkin and laughing and never approached me to ask if they could help. there was no one in the cabinet department that I could find.

This was about 1100 and the store was not busy.

We recently spent about $1,500 and had planned to spend more on this house. We have been long time supporters of your store but not sure how much more we will be.

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