I am Pissed, my bill is way too high
your prices are extremely high for one thing, you are never willing to help people or work with them when it comes time to paying your bill, you guys are totally ridiculous. and we will never recommend you to anyone.
then you want to charge a 5.00 fee to make a payment over the phone?? well you guys should really be a little more lenient with people especially if you want them to refer new customers, you think you would be more willing to work with them just to get more, but instead you have to play hard ball.
Product or Service Mentioned: Customer Care.