Hung up on by Customer Service
Our corporate account had a large unknown deduction yesterday. I contacted my regular rep who was not able to get the details but provided me a phone number for their legal order department.
I was on hold for over 45 minutes before a rep answered the call. He told me he could only give the informaion to a check signer. I told him I had been on hold for over 45 minutes and I would need to put him on hold to get a check signer.
I told him not to hang up on me and he hung up on me. What customer service?