Product: House Repair Clear all filters (14 of 14 reviews match)
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Eddie Bauer in Salem, New Hampshire - Avoid!

1.0
Details
Horrible experience! What happend to this company?
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Review
#1708780 Review #1708780 is a subjective opinion of poster.
Service
House Repair
SUCKS!!!! RUN!!! RUN!!!! and then RUN!!!! F A S T E R!!!! There are more horror stories than good ones!!! My house was inspected and all the items where not fixed and then they wanted me to use a home warranty to pay for all the items they did not fix or go to...
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2 comments
Nezzie
#1700547

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if you need the proper authorities to report them to.

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Review
#1337684 Review #1337684 is a subjective opinion of poster.
Service
House Repair
Reason of review
Poor customer service

Other Company - Worst Renovation Ever!

Do not hire Ivan Beram to do anything in your house! I was renovating my stairs with this poor excuse of a company and the job was nothing I have seen before. To begin: 1. Terrible customer service - never returned calls or texts; promises fall through; there was no written contract 2. Unreliable - Did not show up on time or not at all 3. Irresponsible - same as above 4. Poor workmanship - cutting corners to do the job - ie. gluing spindles instead of nailing; always left work area extremely messy; glue on my hardwood floors that I cannot remove 5. Constant complaining about money! Not having enough money to pay own personal bills; Even complained about a $10 Spindle!!! that he *** up on all of them cutting them too short. At this point I cannot get a hold of him at all. Please do not contact this company for any renos!
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Review
#1204717 Review #1204717 is a subjective opinion of poster.
Service
House Repair
Reason of review
Poor customer service
8 months later I decided to call as we had many storms here in TX and many Shingles off the roof. I told them and they said somebody come out. Never happened. We got leaks all over a few months later I called again. They sent a guy out who did not speak English, LOL....
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2 comments
Anonymous
#1398754

Sounds crummy.

But since you already have an exit strategy, stick with it !

If this is truly a "rental" situation, the property owner is obligated to maintain the dwelling to local standards of health and cleanliness which rodent droppings ain't.

You could raise so much more cain if you wanted too.

But - NO MORE CALLS - repeat - NO MORE CALLS.

All correspondence must be conducted via Certified Mail return receipt requested in order to establish a legally verifiable timeline.

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Review
#1140339 Review #1140339 is a subjective opinion of poster.
Service
House Repair
Reason of review
Damaged or defective
Preferred solution
Fix home
2.5
Details
1st off my A/C was cracked and 1 week after I moved in it leaked all though my attic and came through the ceiling doing minor repair which has yet to be done they only repaired the pan which the repair man dropped my unit from the attic damaged the wall and my door...
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1 comment
Anonymous
#1672982

It is an LGI tactic to delay repairs until any warranty runs out ... or the people wear out and just fix things themselves.

Review
#1117257 Review #1117257 is a subjective opinion of poster.
Service
House Repair
Reason of review
Poor customer service
Loss
$25000
Preferred solution
Let the company propose a solution
Tags
  • OUTRAGED CUSTOMER

Other Company - Handyman

Other Company - Handyman
Other Company - Handyman
Other Company - Handyman
Other Company - Handyman
Other Company - Handyman
Other Company - Handyman
Other Company - Handyman
Other Company - Handyman
We hired a handyman by the name of Eddy Wheat. He did some small jobs for us and the work was adequate. We asked him about repairing a roof that was partially damaged from Irma. He told us he could fix the issue with a friend that is roofer for 35 years. After the work was supposed done He contacted us via text demanding to be paid. My wife called him and asked to see the work first and the handyman laid into her. He stated that we needed to meet up with him and also pay him in cash. See pictures of botched job.
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Review
#1114287 Review #1114287 is a subjective opinion of poster.
Service
House Repair
Reason of review
Bad quality
Loss
$2000
Tags
  • liar
  • workmanship issues
  • poor personalities

Waypoint Homes in Las Vegas, Nevada - Not meeting expectations

2.8
Details
Recently moved to Las Vegas for work from east coast leaving family and friends behind. I have visitors in town about every 2-3 months. I've lived in this house for about a year now and had several issues that been extremely frustrating and as repair techs have been out, explained it's neglect, irrigation system sitting on top of rock in the sun, etc. Since living in the house repair work on the irrigation system maybe 6-8 times in a year, including replacing entire back yard. Had a leak in the irrigation system several months ago on the side of the house without doors or walkways, so it had gone unseen for an undetermined amount of time creating a $400+ water bill. This pooling water also created an influx of weeds in the area which eventually turned into a fines from the home owners association, which is a whole other store. Due to a windstorm normal scheduled pool service did not occur on normal scheduled day. Under the impression they would show a day later to catch up and did not. Maybe they were doing catch up on Saturday, nope. No one contacted me to inform me that No One would be showing, and no credit issued for the service that did not occur but, was paid for. I had family fly in to a cesspool in the back yard ruining the weekend. I have flown in family, including 2 kids this weekend to 105 degree Las Vegas with the promise of pool. Now the pool filter has a crack in it, they were notified. They have little sense of urgency in the matter. I spoke with the pool company that would be doing the work and he said he would be able to come out as soon as waypoint approves it. I asked if I could just pay for it to get it done, he stated it was up to waypoint. When I contact waypoint that state "Our reviewing manger is off for the weekend" Absolutely unacceptable. So that brings us to this point. I have an entire weekend with 105-110 degrees to look at this unusable pool in the backyard because the reviewing mgr is off. A smart company would have systems in place to ensure the customer giving them $100s, $1000s monthly would be taken care of. I do pay a premium because I chose a home with a pool. I pay extra for maintenance. The individuals that do the work are outstanding. It's waypoint more concerned about profit than customers. Again another holiday weekend ruined do to "reviewing mgr off for the weekend" If you have a choice and can avoid Waypoint Home For your benefit Please do so. Just ask yourself as a customer of Waypoint - Do you stop living in your homes on the weekends?
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1 comment
Ellison
#1347143

Hello,

We are so sorry to hear of the many maintenance issues you have experienced. All of our offices (except our Call Center) are closed on the weekends, and were closed earlier this week for the holiday.

We have created a case for your local team to contact you as soon as possible to further discuss. Your reference number is 103113.

Thank you,

Waypoint Homes

Review
#1068692 Review #1068692 is a subjective opinion of poster.
Service
House Repair
Pros
  • Most of the people are friendly
Cons
  • Manager approving repairs off on weekends
Reason of review
Poor customer service
When we were under contract for our LGI home, we noticed a lot of standing water in the backyard when it rained and determined that the downspout on one corner of the house routed more than 60% of the roof's water to one area of the backyard, where it would not drain...
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Review
#1058740 Review #1058740 is a subjective opinion of poster.
Service
House Repair
Reason of review
Finance Company
1.0
Details
Mr Handyman - Mr. Handyman of Louisville Northeast Photos show how shoddy work is
Mr Handyman - Mr. Handyman of Louisville Northeast Photos show how shoddy work is
Never would address the repair work where wood is still left exposed and wrap has gaps allowing for moister and rain to get in. They have attempted to bill us an additional $1350 for the same dates work. Also posted by their "handyman" Matt that he was on our property...
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Review
#1022998 Review #1022998 is a subjective opinion of poster.
Service
House Repair
Cons
  • Not honest
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Full refund
Thumbtack Property Damage Guarantee Useless
Thumbtack Property Damage Guarantee Useless
Thumbtack Property Damage Guarantee Useless
Hired mason through Thumbtack to fix brick steps. He left mortar all over bricks which can't be removed. I tried a chisel, acid wash, sandpaper; everything. I will now have to replace all the bricks - will cost thousands to replace. Their customer service rep said...
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3 comments
Anonymous
#1576110

I'm a mason for over 27 years. I'm a licensed, bonded and fully insured General Contractor that's also has a Handyman services. Seven 2 seven, 336, two nine 90 I'm Bruce who owns Acticom.

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Review
#949841 Review #949841 is a subjective opinion of poster.
Service
House Repair
Reason of review
Poor customer service