Product: House Cleaning Service Clear all filters (0 of 29 reviews match)
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WOW, I truly wanted to LOVE this service, it sounded amazing, right? Like the Uber of the housekeeping. Wow, I am shocked and appalled at the level of service from both the housekeepers and the support staff! This service is a total RIP OFF!!!! my home wasn't cleaned...
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House Cleaning Service
#1245557
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Georgia showed up at my house with minimal cleaning supplies in hand. I told her that I wanted the two bathrooms wiped down and the floors mopped and sanitized. She started in the bathroom, was in there for 5 minutes then came and asked me if I had a vacuum. I said...
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1.0
Product
House Cleaning Service
#1244608
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Tidy is the WORST. I originally a scheduled to have my house cleaned to have the cleaning person call me and say they have another job and cannot come and need to reschedule. I rescheduled the service, and when the guy did not show up I called him and he was on his way...
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1.1
Product
House Cleaning Service
#1242589
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Tidy - Worst first experience

Tidy - Worst first experience
Tidy - Worst first experience
We were moving out of our home on 2/28/18 and had hired them to do a basic cleaning of the bathrooms and master bedroom room. Well when she showed up put cleaner in both bathrooms only cleaned one. She them claimed she had to go buy more cleaning supplies and never came back. We emailed tidy they said they would refund our money and never did i will never use them agin
1.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
House Cleaning Service
#1229503
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Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
I ordered a Mighty Tidy. A mighty tidy with two homekeepers and around 3 hours to do the work. Only one of the two home-keepers showed up. She didn't even do half the tasks. She dusted some of the furniture, vacuumed and "mopped" the floor. The house was dirtier when...
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1.3
Product
House Cleaning Service
I didn't like
  • Unauthorized charges
  • Quality of work - specific areas of emphasis
  • Quality of work - general cleaning principles
#1218983
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Tidy - Disgusting

The cleaner had NO experience, no desire, and did not complete one room out of four to be cleaned. This company is a total joke. Get out now before you are sued.
Product
House Cleaning Service
#1199322
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One the charged me twice for a job not done....said the would refund one an I said no I want both refunded because you never came. they respond slow an have no customer service number to fix their issues honesty they are probably a scam. I want to cancel my plan but...
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1.0
Product
House Cleaning Service
I didn't like
  • Quality of work - specific areas of emphasis
  • Giving them a credit card number to keep on file
  • Quality of work
#1189671
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I like to use the same house cleaner as I am a single woman and I feel more safe having someone I know in my home especially since many of the cleaners are male. I was told an hour before that a different male house cleaner would be cleaning my home. I wanted to cancel...
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1.0
Product
House Cleaning Service
#1139369
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Do not use thumbtack!I do not believe they check their so called professionals out! We hired a person called Multitasking June to do a " move out clean of a home we sold. I met her at the home and discussed everything we wanted done and she gave me a price. I left for...
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Anonymous
anonymous too

There is zero accountability by Thumbtack in either direction, whether you are the buyer or the seller. It is just like finding someone through the classifieds or Craigslist.

Product
House Cleaning Service
#1061985
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I spoke with Sabrina and she stated she spent 1:30hrs cleaning my stove.Which is outrageous and she left merky. I have the photos to prove it.The kitchen counters and appliances have all kinds of dirty streaks. my bedroom mirrors are not clean and the one she claims...
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Product
House Cleaning Service
#1061054
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