They are ripping off customers!! Do not waste your money on them, you're better off paying someone after to fix any damages.
They will not honor their plans. And based on my research online It seems as though it is a trend with them. Try an alternative company. Even Bob's furniture dropped them, because they were getting so many complaints about their horrible service and failure to honor plans.
They will look for any *** reason not to honor plans.
Some of the worst customer service I've seen to date and complete rip off!! They are robbing people!