Have service ticket in for over a week... no response!
There website won't take Air Conditioning Service Orders... say it is down, but seems to work on other catgegories.
Called AHS and waited over an hour to put in Service request. Customer Service said they were sorry and would put it in the system to contact me with Service... That was a week ago with no one responding to the Service. I just returned to website to enter new repair ticket for same problem...
it says the same thing and does the same thing. I am now on hold again for who knows how long. I will be looking for new company to deal with. This is a riduculous and a recurring problem.
I went through the same thing last year. I wonder if we are dealing with a SHAM...?