North Texas was hit pretty hard with hail damage 1 week ago tomorrow (Tuesday, April 3rd 2012). My car lost the windshield, the back window, a side mirror, the sunroof, and is covered in deep dents from the hail.
After my windows broke, it poured so the inside of my car got soaked. I called Alliance immediately Tuesday after the storm. It is now the following Monday and NO ONE has come to look at my car. I've spoken with several people at Alliance and all keep saying "someone will contact you" ..
yet no one has! Their lack of customer service is ridiculous.
My car is not drivable and I cannot buy another car until someone comes out to see whether or not my car is totaled. I'm sure that my car is totaled, and my new car will NOT be insured with Alliance.