Seller: Jcpenney Product: Furniture Set Clear all filters (0 of 242 reviews match)
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Received the furniture Wednesday before Xmas. Delivered 7:00pm. Delivery guys great. Of course furniture arrived damaged. Chair arm was separated and bottom covering of sofa torn. Needed the furniture for Xmas so we took it. Pictures taken by self and delivery man who...
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Furniture Set
#1166131
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Ordered 7 pc dining set and curio cabinet on November 6, 2017. Received dining set on 11/17; to my surprise 6th chair had no drilling holes, couldn’t assemble. Tabel was damage on the corner. JCP finally sent a tech to explain on 12/2. It was determined chair was...
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3.0
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Furniture Set
#1161680
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Jcpenney - Terrible Customer Service
We purchased dining set from JCP.com on line on August 2, 2015. The chair that came with the set broke in February 2016. The repair person came and repaired it. The same chair broke again. Now it is over 16 months and JCP refuses to fix this chair. I called JCP head...
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Anonymous
LaPorsha

Seriously??? You broke a chair & you're blaming the store??? Maybe it's a huge hint to lay off the Cheetos & soda? Ya think?

1.0
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Furniture Set
I didn't like
  • Customer service or quality
#1018390
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