Product: Furniture Set Clear all filters (288 of 288 reviews match)
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Amazon Stole $1,447.50

1.4
Details
Amazon Stole $1,447.50
Amazon Stole $1,447.50
December 25th of 2018 I purchased a living room couch set on Amazon through Mecordirect.com they only sent one piece of the three pieces and it was damaged and their delivery people had left it on the corner of my house out side in the rain. Skip forward Months and after about 75 emails and multiple promises (in writing) to be refunded they closed the complaint saying it's "outside of the return window" It's the worst customer service I have ever experienced in my life, but now it's downright theft. I have to drive about an hour south of here in the morning to file my lawsuit now, what has become of this company.
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Review
#1676435 Review #1676435 is a subjective opinion of poster.
Product
Furniture Set
Pros
  • Availability of several products to chose from
Cons
  • Shell game
  • Promises refund and never delivers
  • Steals customers money
Reason of review
Poor customer service
Loss
$12375
Preferred solution
Full Refund plus interest, plus reimbursement for my time, work time loss and all the stress this has caused myself and my family
Tags
  • unauthorized charge
  • Amazon Scam
  • Amazon Refund Awarded Never Came
  • Amazon Horrible Customer Service
  • Amazon Theft

Sofia Vergara - More of a question

5.0
Details
Is there any more of the Sofia Vergara bedroom furniture? I wanted to buy one more piece but the onyx color seems to be hard to find, is there a store I could go too? Or something similar tooo it ?
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Review
#1660095 Review #1660095 is a subjective opinion of poster.
Product
Furniture Set
Pros
  • Sturdy
  • Luxurious
  • High end looking
Reason of review
Good quality
Tags
  • Beautiful

Sunshine Furniture - Worst customer service & products ever!!!

1.0
Details
Sunshine Furniture - Worst customer service & products ever!!!
Sunshine Furniture - Worst customer service & products ever!!!
Sunshine Furniture - Worst customer service & products ever!!!
Sunshine Furniture - Worst customer service & products ever!!!
I bought furniture from Sunshine Furniture a few months back. Worse mistake ever!! I'm paying $2400.00 for a bedroom set that is falling apart. I have been in contact with the store for months with no response. They even said they fowarded pictures to the Store Manager and yet STILL NO RESPONSE!! They do not care about there customers and neither does the store manager apparently. I had to give at least 1 star but they honestly deserve none. Avoid this buisness at all cost. The lack of response has forced me to complain to the BBB Angry
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Review
#1642307 Review #1642307 is a subjective opinion of poster.
Product
Furniture Set
Cons
  • Staff
  • Customer service
  • Quailty of product
Reason of review
Poor customer service
Loss
$2
Preferred solution
Deliver product or service ordered
1.0
Details
We bought $7500 worth furniture . Initially we were told we will get the furniture in within a month . Let me tell you guys it’s been 2 months and we still waiting . All the furniture they delivered they had to take back as it was damaged or they brought different then...
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3 comments
TellUsRTG
#1727224

We hate to hear that you feel this way and we would certainly love to help in any way that we can. Care to email us your order info and the details to TellUs@RoomsToGo.com? We hope to hear from you soon!

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Review
#1611552 Review #1611552 is a subjective opinion of poster.
Product
Furniture Set
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details
we ordered a Livingroom set, they delivered late, sent the wrong color then took two weeks to replace the wrong item after a lot of back and forth. out of an order well over 1000 dollars they offered us 45 dollars in store credit...appalling!!!!! Then we had ordered a...
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1 comment
TellUsRTG
#1725309

This is horrible to hear and certainly not the experience we expect any of our customers to have! We definitely need more information on this. Can you please email us your order info to TellUs@RoomsToGo.com?

Review
#1608699 Review #1608699 is a subjective opinion of poster.
Product
Furniture Set
Cons
  • Everything is a con
Reason of review
multiple issues with every step in this ordering process and with the staff
Loss
$1000
Preferred solution
Price reduction
We bought from their website the Cortinella Crèam bedroom set and as the name implies expected a Cream colored product as the picture on their website represents. When the product was unboxed the color was hideous and not even close to Cream or their website picture....
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1 comment
TellUsRTG
#1722189

We are truly sorry to hear of your dissatisfaction with the color of your sofa. We would be more than happy to look into this for you. Please email us the details of your order to TellUs@RoomsToGo.com, we hope to hear from you soon!

Review
#1601047 Review #1601047 is a subjective opinion of poster.
Product
Furniture Set
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
1.3
Details
Hello, I would like to speak to someone in reference to a bedroom set that my husband and I purchased from Rooms to go a few months ago. I noticed when we first received the furniture, a small bug climb up from the bottom of the bed. My husband started getting rashes...
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1 comment
TellUsRTG
#1721684

We're sorry to learn about the issue you're experiencing. Could you please take a moment and send us your order info to TellUs@RoomsToGo.com so we can discuss this in further detail?

Review
#1597438 Review #1597438 is a subjective opinion of poster.
Product
Furniture Set
Pros
  • Our sales person
Cons
  • Rude customer service reps
Reason of review
Damaged or defective
Loss
$7
Preferred solution
Full refund
Tags
  • broken
1.9
Details
So we traveled 350 miles to the closest location and shopped for living room furniture. This was not on just a whim. We had built a new home and was looking for new furniture. We had shopped several stores around the area and decided to expand our search. Word of mouth...
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Review
#1584809 Review #1584809 is a subjective opinion of poster.
Product
Furniture Set

Pier 1 Imports in Northridge, California - BAD QUALITY!!! Beware!!!

1.0
Details
Pier 1 Imports - BAD QUALITY!!! Beware!!!
Pier 1 Imports - BAD QUALITY!!! Beware!!!
Pier 1 Imports - BAD QUALITY!!! Beware!!!
Bought over $1,500.00 in patio furniture... ALL fell apart in 1 Year on covered patio!! DO NOT BUY from HERE! Store and corporate will NOT stand behind their products... blames customers!
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Review
#1574099 Review #1574099 is a subjective opinion of poster.
Product
Furniture Set
Reason of review
Bad quality
2.7
Details
Same issue with my leather furniture. I have it for 2 years....just got it paid off. It's not the bonded leather....it's supposed to be the REAl leather. My dark brown leather has reddish-pink spots where the colored leather has either worn down or peeled off. This...
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1 comment
TellUsRTG
#1693200

We're sorry to hear about the issues you are experiencing with your furniture set. We would be more than happy to look into this for you, just shoot us an email with your order info to TellUs@RoomsToGo.com. We look forward to hearing from you soon!

Review
#1544795 Review #1544795 is a subjective opinion of poster.
Product
Furniture Set
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution