Seller: Light In The Box Product: Dress Clear all filters (0 of 283 reviews match)
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Light In The Box - A complete disaster of a dress!!
A complete disappointment! Especially considering the reviews for this company and this specific dress. I had my measurements done by a professional seamstress and this is a *** job! The bust is lopsided, the waist is lopsided and the ruching does not come down and...
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1.0
Product
Dress
#1416282
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I purchased a dress from them a few weeks ago, once I had hit the order and payment button I realised I had order the wrong size. I promptly emailed them requesting a refund or please exchange for larger size. My responses were in Chinese, which obviously I don't...
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2.3
Product
Dress
I didn't like
  • No cutomer service
  • How i cannot send them an email to get my faulty dress refunded
#1404845
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Dress too small. My number 915-271-2616 call me since I can't call you I need to return the dress for something else I don't know why you make it so hard to return this is the last time I ever purchase anything from you. If u want my business please call me so I can...
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Product
Dress
I didn't like
  • Poor service
  • Delivery taking forever
  • Felt like a scam
#1307981
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Light In The Box - Worst experience... Feeling cheated

Light In The Box - Worst experience... Feeling cheated
Light In The Box - Worst experience... Feeling cheated
I ordered dress on 16 feb 18 and received on 25 March 18.. It was not even close to what I had ordered. They claimed gold embroidery but had white print..moreover the stitch was completely reverse with no inner lining ...they have stolen and cheated me with wrong product ...i want my money back.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
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Website
Product
Dress
#1224975
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I’ve tried several times to contact your company about my orders and no one had contacted me by either email or phone. I made this order in March 8 and received half my order On March 15 and notice the size was too small. I emailed your company that I wanted to return...
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1.0
Product
Dress
#1220960
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I ordered a standard dress from the website. It took one month for it to ship to my house which was more than it said it would take when I ordered it. The color of the dress does not match the website description at all! They are two completely different colors. The...
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Product
Dress
I didn't like
  • No way to contact customer service after they closed ticket
  • No phone number to reach customer service
  • Poor quality
#1193529
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COM!!! ON 12/26/17 ORDERED AND PAID A FEW ITEM INCLUDING A DRESS. PAID FOR 2-3 DAY EXPEDITED SHIPPING. ITEMS ARRIVED ON 1/3/18. MATERIAL ON DRESS DEFINTELY NOT AS DESCRIBED. I SENT AN EMAIL TO REQUEST FOR REFUND ON THE EXPEDITED SHIPPING COST AND ADVICE ON RETURNING...
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Product
Dress
#1165228
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Light In The Box - Dissappointed in color of flower girl dress

I have sent 3 emails on my flower girl dress it was suppose to be ivory with a watermelon sash! When i first ordered it they were quick to respond and said they could accamidate it in ivory but it was sent white!!
3.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
Product
Dress
#1153351
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Light In The Box - All dresses are rubbish some of them are not what it was

It happened this October and i am very disappointed,because those dresses sre for sell but can't sell them half of what I bought them
Product
Dress
#1120876
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Don't think this company is in the US just because they promise you'll have your order in 3-4 working days.Lightinthebox is located in China and returns have to be sent there at your expense. Their " no hassle" return policy provided at their website means nothing....
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Product
Dress
#1053063
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