DOUBLE PAYMENTS--My account was never credited payments
If this is a debt collector, why is my mortgage in this group? How long will my mortgage stay with this group??
I do not feel that I am getting the proper service or answers from this corporation.over one year ago, My loan was transfered to Sterus from BAC loans.
Seterus made me pay 3 notes stating that I was behind (Sept, Oct, & Nov). I found proof that I had already paid BAC--I was told by Sterus that my funds were automatically tranferred over to my loan. It was not. I talked with several people at Seterus and BAC who keep blaming each other.
WHERE IS MY MONEY?? NEXT STEP IS MY LAWYER!!!!!!