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On August 9, 2012 you billed my checking account for 98.88 for the IBC Precision Cook855 742-2665. I already paid for this item on July 12,2012. The Offer was buy one get one free. You sent me an e-mail on stating the fee order item on back order. Instead you billed my account and I have not received the free item.

I have left six (6) messages at your 855-742-2665 with no response. I have sent you two emails with no response.

I can be reached via: 248 930-1945 or beutonb@yahoo.com

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