Elkville, Illinois

I called a guy to help me with my household water, including testing it, and checking my water softener and reverse osmosis tank. He came over, checked my softener, tank and water with no problems.

I called him four times and left three messages that he never returned. This was in almost a two week period. I also gave this company a referral to my neighbor, who called him and spoke to him. My neighbor called him two more times, left two messages to set up an appointment, but he also never called him back.

He had to call a different water guy to fix his water softener and made me look like a fool.

I know this company knows what they are doing, but the unprofessionalism of not responding to four calls and three messages is not good business.

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