Does anyone at customer service speak English??
Why doesnt anyone speak english that works there? The first person who answered the phone was clearly not speaking english, the second represtntative i spoke with was very accented i guess you could say, and i kept saying " im sorry, but i cant understand you" finally, he just hung up in me.
Did i get my question answered? NOPE!! I just think this is so crazy! How are you suppose to get anywhere when you can't understand what they are saying, and then for him to just hang up on me.
Very NOT cool, or professional, but it is starting to appear that this company is not professional at all and dont seem to care about the people who send them money every week. Maybe they should have a press 1 for english option and i dont mean non clearly english speaking people.
i need to talk to someone who clearly speaks english. Thanks