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store location at dunkirk,ny. service is very poor was suppose to be at the home between 10.00 and 12.00 not on time have had to call the store to see what the problem was. For a business just opening up this is very poor service gave back all the merchandise that we rented you have lost a customer.I don't understand why the service is so bad. I don't think the customers are lineing up out the door. This is terriable now they said they have problems with the truck one truck this is terriable and the guy told me they would be here when they can when ever the truck is fixed. I don't want to hear this my huisband is sick and have got to go for another appointment that's the way we do business these days the customer is never right. Poor business if you ask me.

Joe and Mary privateer

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