Product: Dishwasher Clear all filters (34 of 34 reviews match)
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Brandsmart Usa in Fort Lauderdale, Florida - Horrible online purchase experience

1.0
Details
Don't buy from Bandsmart online. I ordered and paid for a dishwasher, in store pick up. The store called and said they did not have my item. I asked for a refund and they said 3 -4 days for refund. What a joke. Don't shop at brandsmart unless you have time and money to waste!
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Review
#1696806 Review #1696806 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Return, Exchange or Cancellation Policy

HMS Home Warranty in Bethesda, Maryland - Check on claim

Service tech came and suggested replacement. Want to know status?
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Review
#1688701 Review #1688701 is a subjective opinion of poster.
Product
Dishwasher

First American Home Warranty - Worst company in the world for service.

1.0
Details
This company has more loop holes for not covering a appliance or anything else it claims to cover. I have had two warranty's with this company on homes I owned. Every time I called to have them warranty something , I was told a phony excuse that they didn't cover that even though it said in the warranty it was covered. I didn't buy these warranties the sellers bought them, but I have no use for a company who claims to cover things and then will not do so when you need the coverage. Would never recommend this company to my worst enemy.
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Review
#1682951 Review #1682951 is a subjective opinion of poster.
Product
Dishwasher
Cons
  • Do not cover anything you make a claim for
Reason of review
Warranty issue
Loss
$619
Preferred solution
Let the company propose a solution
1.0
Details
I called AHS to repair the exact same pair they had a contractor fix in May. Supposedly they used an old part. They told me in order to not have to pay my deductible again I would've had to have the part malfunction again within 60 days. I have had this warranty for...
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1 comment
Anonymous
#1756822

Keep your monthly payments and forget about them, once they 'service' your appliance it doesnt matter how many times you it isnt fixed you are required to use the same service provider giving the same dismal service been there done that

Review
#1667773 Review #1667773 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Work Experience or Job Application
Loss
$250
Preferred solution
Deliver product or service ordered
1.0
Details
My dishwasher is now covered by Lowes extended warrantee. The dishwasher's door paint is peeling off at one area where the steam comes out. Lowes sent one of their subcontractors and the technician told me that the paint was coming off due to overheating caused by the...
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3 comments
Anonymous
#1750359

Have you taken the time to read the entire service plan. Most of these plans don't cover cosmetic problems but only those that affect to operation of the appliance. Peeling paint unfortunately would be considered a cosmetic problem.

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Review
#1657620 Review #1657620 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Warranty issue
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Lowes Won t Honor Their Extended W
Select Home Warranty's reply to:

Select Home Warranty - Serves

The technician has been contacted to obtain diagnosis for the claim. As soon as it is received we will provide the consumer with a claim determination.
Review
#1576068 Review #1576068 is a subjective opinion of poster.
Product
Dishwasher
Cons
  • Will not repair item
  • Shady looking contractor sent to my home
  • Cant return an emailin timely manner
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • dishwasher repair services
  • Scam

I am unhappy with this company. This company took a monthly paymentand now Ihave a dishwasherthat needs to be replaced and I am getting the run around.

I had a man sent to my house that was questionable in character I paid $60 to him when he arrived and he has not emailed me a receipt as promised or sent the report to the company on the outcome of his home visit issue with the dishwasher.

Which he told me is burned out. What is going on are you trying to wait til the 16th to get another payment

2.9
Details
Purchased a Samsung dishwasher with warranty. All digital display died but motor ran and door wouldn’t lock. Service company came out, I took off work to wait on repairman. 0800 to 5 pm kind of sucked but understandable. First day not bad, they said they found problem...
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Review
#1563049 Review #1563049 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Warranty issue

Lowes in Aurora, Illinois - Service not good

2.8
Details
We have dishwasher motor blown out twice and was leaking. They are keep sending service guy and still I have defective peace.
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Review
#1499923 Review #1499923 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Warranty issue
Hello, my name is Baylee Mann. Let me just start out with saying I never place complaints like this but I am appalled by how poor of service your company provides. We have home insurance so when things break you guys would be there to help maybe even make things...
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1 comment
Anonymous
#1646032

The problemo is that ORHP, just like all home warranty companies, is a cost control FREAK. They spend a flat rate on each service call, and it is basically the amount of your service call fee that you paid.

It is up to the repairman’s company, the contractor, to make something happen for the flat rate of your service call fee. What he has to make happen is one one these choices: A. fix it or repair it for the flat rate, and provide all the parts, labor, and/or replacement equipment for the $100 or whatever the flat rate has been determined by ORHP contractor relations department. This results in shoddy repairs and long delays B.

Get the claim denied entirely by ORHP on some fishy technicality or policy loophole, so he can keep the flat rate and do nothing. C. Get a partial denial from ORHP in order to offset some of the expense and pass it to the home owner, in the form of non-covered items that often seem inflated and made up. D.

Send it back through the system and create confusion so as to frustrate the customer and delay, or prolong the repair as long as possible in an attempt to not be the contractor stuck with absorbing a hefty financial loss. Passing the buck. The reason you are in limbo is that they couldn’t bandaid your dishwasher and the parts are likely electronic which will cost hundreds of dollars. The repairman will have to absorb those costs or will get cut off the list of ORHP providers for making ORHP pay for something.

You just need to go get a new dishwasher and be done with it.

Save up for future repair bills and keep in mind that appliances, even big ones like HVAC systems, have a Very short lifespan, less than 10 years, before they need replacing. Save up for these expenses yourself, because under the home warranty business model, you will go through this time and time again, regardless which home warranty company you choose.

Review
#1472523 Review #1472523 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Poor customer service
Preferred solution
I want to be done with you and your techo.'s mail us a check and we find someone to fix it ourselves or buy a new one if thats what it needs. And you to make up for the huge waste of time and days off I have taken.
I ordered a Brand New Viking Dishwasher from Famous Tate in Oldsmar. It was "special order" and delivered to my home on 1/16/2017. The total cost was $1579.88 plus tax. My husband and I went into their store after finding the same Viking Dishwasher online, and we asked...
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4 comments
Anonymous
#1645413

Please email a copy of the po...you can black out any pricing or info that is private. Asiftar@gmail.com I will send it to have the review deleted.

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Review
#1470913 Review #1470913 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Not as described/ advertised
Loss
$1700