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pilates ring and dvds

the money has been taken from my account on 23rd august 2010 £36.75 for this product and i have never received it. i want to know when this will be delivered. i do not want any further dvd's sent to me and i do not authorize any more money to be taken from my account.

this is *** me off more than the original complaint i have stated the obvious and all i want is someone to sort this out for me. when i go to the tv there is nothing on about this product so i do not have a phone number to use.

my post code if fk12 5ed (scotland)

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