Denied paying interest for June 2008.
My husband and I are both on the account. Due to medical issues with my husband and a recent hospitalization, my husband requested to pay the interest only for the month of June. The representative was very rude to my husband and asked more questions than necessary. The rep was so uncaring that it was obvious that she is unaware that folks do have medical and/or financial issues from time to time. Our pay record is impeccable!
Additionally, I applied for a additional car loan and was denied do to the fact that your company could not identify me.