Seller: Rockauto Product: Delivery Service Clear all filters (0 of 5963 reviews match)
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USPS is so far 8 days late on delivery of the item and Rockauto wants me to wait another 7 more days , that means the delivery is taking 20 days and this was suppose to be priority mail that I paid for. They won't take back an item that was delivered very very late, so...
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NumbElephantSeal
NumbElephantSeal

Will not buy from Rock Auto. Too much trouble when items are late 10 days. Hello, ebay, Walmart, Autozone, Amazon, etc

1.5
Product
Delivery Service
I didn't like
  • Service
  • Lack of a person to talk to
#1371658
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Rockauto - I received a email saying my package was on the porch it is no package on the porch

I would like for more money to be put back on my card because the Postal Service left the package on the porch I just received a email saying so please put my money back on my card please thank you if you have any problems call me at 925-446-9434 my name is Robert bay
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Delivery Service
#1348616
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Rockauto - Shipping problem

So they deliver the package at the post office, and the post office were I leaving do not deliver to the house, you have to put the Pe box,
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Delivery Service
#1329475
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The address i had products sent to was evicted 2 days before order was supposed to be there and i was not aloud to return there as directed by police. I did not know the house was in that kind of standing and was on vacation for a week and wanted to work on my truck...
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Delivery Service
#1280828
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Rockauto - Missing piece that was delivered

Piece was delivered to my house and stolen off front porch
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Delivery Service
#1260771
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After 4 weeks the item still had not arrived so I tracked the package and found that the shipper was Canpar and they indicated online that I needed to contact them, at no time did they try to contact me regarding the delivery issue. When I contacted them they...
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1.0
Product
Delivery Service
I didn't like
  • Did not receive item but still had to pay
#1241668
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Rockauto - Where is my package

Haven’t spoken with them yet can’t get threw to anyone
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Delivery Service
#1234787
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Rockauto - Damaged package

I received package that has been damaged by the shipper. Trying to get this resolved and no one seems to want to help. I just tried to contact RockAuto to get this problem worked out in the guy was very rude and then hung up on me. That's a good way to treat paying customers.
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Delivery Service
#1222777
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Rockauto - Where is my package.

It was to be shipped Fed ex but was shipped other company. Then they gave it to us mail. Which I do not have mail service to home in my location.
Product
Delivery Service
#1103955
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The Rockauto website indicates I must wait two weeks before checking back with them on the delivery status. This is totally unacceptable both from Rockauto and the DHL carrier. I would expect better customer service and you can't speak with a real person when you have...
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1.0
Product
Delivery Service
I didn't like
  • Customer service for mis-delivered order
#1083511
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