Seller: Best Buy Product: Delivery Service Clear all filters (0 of 5963 reviews match)
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Best Buy - Pending...

tick tock- waiting all day for the delivery of a new washing machine. They gave a broad window of from 12 - 6 pm; then the hours tick by, my mother is more unhappy by the minute- it's her washer- and when Mama aint happy I am not happy- and when I am unhappy EVERYONE will know about it..
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Delivery Service
#1414337
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I ordered four appliances from Best Buy and had a delivery date set up. Because I had them delivered to a unoccupied house I asked them to call my cell phone prior to delivery. After being assured by the delivery company in reading my phone number back they could not...
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1.6
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Delivery Service
I liked
  • Pricing
I didn't like
  • Everything else
#1240703
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We ordered a 50" TV with delivery and installation services. When I placed the order I chose to have the delivery on April 7 between 12-4 pm. At 2 pm on 4/7, I receive an automated call from Best Buy letting me know that the delivery and installation had been canceled...
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h.kitchener
h.kitchener

Best Buy made some mistakes due to their inherent unreliability but your mistake was in not cancelling the whole thing---instead you got into an argument with them. They messe...

1.6
Product
Delivery Service
I didn't like
  • Poor customer service documentation and timing response
#1228760
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We purchased a refrigerator on the Best Buy floor; we brought in our exact door measurements and a sales representative helped us find a refrigerator that wold fit thought the entry space to our kitchen. Scheduled first delivery date: Best Buy sent a large truck with...
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Product
Delivery Service
#1212969
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Was quoted a delivery time on Monday between noon and 4. Went to work on Friday of last week and as I report to the VP of my company, I asked him if I could work remotely from the house from noon to 4 on Monday for a delivery. It is now Monday and at 7:13 I get a call...
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2.3
Product
Delivery Service
I liked
  • Price
I didn't like
  • Customer service
#1197901
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Best Buy - Deliver

The men who came to deliver my 3 appliance said they could get into my driveway so they left with them and now there gone back to the store .i have payed for all and have nothing to show for it because they real didnt want to un load 3 appliances im real mad.
3.6
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Sherbrooke,Quebec
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Delivery Service
#1191205
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Best buy delivery service terrible

The management of best buy delivery is messed up. Their system is totally inconsistent. If something wrong, they don't know how to organize and find the clue.
3.0
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Customer service
Product
Delivery Service
#1189243
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Ordered a stove on 12/24, and the next available delivery was not until 1/14. We arranged our schedules to ensure our availability. Received confirmation emails of the delivery time and day via email, with the last one on 1/11. On 1/12, I received a message saying that...
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Product
Delivery Service
#1170013
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Bought an in store open box tv. Never got delivered. No one knows where it is. Best Buy says wait. How long will that be? 3rd reschedule now. Filed a fraud complaint with my credit card company for non delivery. I expect a fight. NEVER EVER have something ordered and...
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3.4
Product
Delivery Service
I liked
  • Sales staff
I didn't like
  • Delivery
#1140329
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Best Buy sucks

Ordered top of line dishwasher. Delivery date was postponed two weeks. Then false charges on my account. Had card changed by their request. Then dishwasher order was cancelled because of card. Told to reorder with new card. Wait another month for delivery. They would not honor the special I got with the original order. Screw best buy.
2.0
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Diversity of Products or Services
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Delivery Service
#1139486
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