Seller: Amazon Product: Delivery Service Clear all filters (0 of 5958 reviews match)
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I order with Amazon increasingly sparingly because I do not like the way that they lie about their items' delivery time, even if you are an Amazon Prime member with supposedly fast shipping. Last Christmas, I ordered an item on December 19th as a last minute present...
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Anonymous
Morgan

I have never had any issues with my deliveries from Amazon. the only way to get 'Guaranteed delivery" is to go to the store and buy an item in person. When it comes to shippin...

Anonymous
Amazon Corporate

We are shipping out an attempt to care. Guaranteed delivery will be tomorrow.

3.1
Product
Delivery Service
I didn't like
  • False advertising of delivery times
#1410977
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Amazon - Package late and then dumped outside a garage

I can Alex and got a run around by someone in India. Terrible delivery service
2.2
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
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Whitestown,Indiana
Product
Delivery Service
#1402683
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Amazon - Product left on steps. Did not kck on the door

Product left on steps Very disappointed !!! Expected
Product
Delivery Service
#1398932
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No one in customer service has the power to do a single thing for us. I emailed them letting them know that after being a Prime customer since 2007 spending thousands a year I have canceled my Prime because of how much of my time has been wasted and abusive treatment....
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FertileCarp998
FertileCarp998

Amazon is #pastitsprime

h.kitchener
h.kitchener

Interesting. Amazon as well as FedEX and UPS all use the USPS for final delivery of packages. Just last week I ordered something from Amazon Prime and they shipped it out FedE...

1.6
Product
Delivery Service
I didn't like
  • Customer service
#1397127
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out for delivery twice about an hour apart THEN WAITED ALL DAY NO SHOW! Can follow his route he was home sipping beer at 7PM with 46 packages left. Then I get an email saying Sorry its late! Maybe tomorrow or the next day!...
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FertileCarp998
FertileCarp998

Yup I've seen this loads. The drivers just disappear off their routes or insert non existent route changes and extra stops when really they are just putting their feet up. It ...

FertileCarp998
FertileCarp998

I have Prime and on virtually every purchase I'm shown next day delivery at the point of payment which changes afterwards to two day delivery. Amazon is a complete fraud.

Product
Delivery Service
#1396723
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Placed an order on 11/1 Using Prime and only purchasing items with 2 day delivery. Turns out it is actually 2 orders, Promised delivery date for orders was 11/3 1 Item of the 4 ordered is shipped and tracking is given and accurate, Item is delivered on time. The other...
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FertileCarp998
FertileCarp998

#amazonispastitsprime

Anonymous
Jill

Customer service is limited on what they do. Some could care less about the quality of service they provide. When we set standards of others expect to be let down because must...

2.4
Product
Delivery Service
I didn't like
  • Poor service listening skills
  • Poor tracking
#1395146
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called customer service.no refunds,only gift card refund. And they wont just reship it either, ypu haveto literally re order it, and if i re order what i wanted,no delivery charges, that i paid for anyway! so they leave the delivery cost on my gift card! That im never...
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1.0
Product
Delivery Service
#1381734
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So I purchased a $50 item and it was supposed to be delivered in two days it was marked as delivered to my apartment and I never received it. I chatted with three different Amazon customer service people they told me to wait and the third person told me that if it did...
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Anonymous
Anonymous

Update: They send me a second package with no charge to me after not receiving the first one and I received it. THANK GOD !!!

nativenyer
atomicgirl24_25

If it was marked as delivered, then yes, the package was most likely either stolen or put in the wrong mailbox. I kept getting the next door neighbor's Amazon packages dumped ...

3.1
Product
Delivery Service
#1379348
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Amazon - Customer service is terrible

Ive was ordering from amazon for over 10 years but recently all of my orders have not been delivered and when i contact customer service they just cancel the order and tell me theyre sorry with no solution but to place the order again and wait for it to not show up again and get another sorry
Product
Delivery Service
#1375582
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Amazon has a large selection of items for sale, but trying to return items from their Sellers is a nightmare, and Amazon only adds to the problem! I have had late deliveries, deliveries stating the package was handed directly to resident, when it was not, deliveries...
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Susan Woodrell
Susan Woodrell

Well, Jeff at Amazon will be happy to know that I'M most definitely not happy with them. And I'll also be ending my 6years of being a customer that buys merchandise every mont...

FertileCarp998
FertileCarp998

Jeff Bezos claims to read emails sent to him but it's a big fat lie. They just get passed to the same old customer disservice drones that any other email does. Ditch Amazon. C...

Product
Delivery Service
#1373875
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