Delivered sofa and movers damaged it
I contacted Desi about my NEW sofa that was delivered and they promissed me that they would replace it. They lied and had me waiting for months thinking my sofa was on order. It never came and when I called they denied saying they would replace it.
The furniture is nice, good quality, but the management is very decieving especially the management that operates the Rockville Maryland location and Pentagon row in Arlington.
The manager really needs to think about customer service and caring for it's clients who spend thousands of dollars in thier store. They need to be taken to court and made to pay people back for decieving them.