Product: Deck Board Clear all filters (5 of 5 reviews match)
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Spent $5500 to $6000 on new composite decking so as to not have to stain etc ,I had red cedar and removed because of maintenance. Deck bleached out almost white during second summer, Took pictures and showed them to store manager and was told to contact corp which...
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1 comment
Anonymous
#1671407

What series of their composite decking did you purchase. Looking at their on line literature the show different grades that have different levels of fade resistance.

The pictures of new and faded materials clearly show that the lowest level of fade resistance will basically fade to white. Did you get exactly what you paid for?

Review
#1510962 Review #1510962 is a subjective opinion of poster.
Product
Deck Board
Reason of review
Bad quality
Loss
$6
Preferred solution
replace/discount/reimburse

Lowes in Sayre, Pennsylvania - Decked by Lowe's

2.0
Details
LOWE'S sucks! had a deck installed in 2011. it has been falling apart ever since, split boards, separated areas on railing, spindles bent, the hanger brackets that support the deck underneath have separated near the entry door. boards not cut even. several steps had to be replaced within 2 months, but not all were replaced. cracked where they put screws,Lowe's refused to correct some issues, very bad customer service, deck was very expensive, not worth it!! I do not recommend them! i requested a supervisor to come out and re-inspect the deck problem, they refused. most of my calls were ignored by the manager.
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1 comment
h.kitchener
#1541960

Your problem was in having Lowe's or any big box retailer install the deck. They don't use the most competent contractors at these stores.

The other problem was in actually installing a deck----nice to look at for the first year, but then it starts falling apart and needs maintenance, etc. An all around pain in the backside.

Review
#1332312 Review #1332312 is a subjective opinion of poster.
Product
Deck Board
Cons
  • How they screwed us over on our deck
Reason of review
Damaged or defective
Preferred solution
that Lowe's do the repairs at no cost to me.
Tags
  • Non Responsive To Repair Requests
The first is a deck using ultra deck.I ordered 12' and 8' boards but the boards came in various lengths. The ones that were supposed to be 12' range in size from 12' 1 1/8" to 11' 11 7/8". I can expect that if it were treated lumber but a manufactured product that I'm...
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8 comments
Anonymous
#1371977

There isn't anything at a Menard's store that is actually the dimensions it is supposed to be. I bought some 8' x 2" prefinished shelving that wasn't even cut to a rectangle!

they were all different lengths AND different widths! AND the end cuts weren't even cut perpendicular to the sides. They were actually longer on one side than the other by 3/8". I worked for them for 8 months.

When i left i went to work for a local True Value store. We were constantly getting people in the store looking for parts to items they bought at Menard's that either didn't come with a basic part or was "forgotten". For example, a very common thing we sold were ceiling fan mounts, a little piece of metal that looks like an X that has a rivet in the middle so the arms of the x rotate. They are used so the fan can be attached to a square electrical box.

NONE of the ceiling fans Menard's sold came with them! I have been selling ceiling fans since 1984 on and off, and I can tell you that prior to this i have NEVER seen a ceiling fan sold without one in the box.

NEVER! Even in the cheap Taiwan made fans I have sold.

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Review
#1103751 Review #1103751 is a subjective opinion of poster.
Product
Deck Board
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
3.0
Details
bought treated deck lumber to build a deck 8 years ago and built the deck the treated lumber is rotting i purchased treated lumber from abc in rice lake for my front deck about 18 years ago and it is fine is there something wrong with there treated lumber.
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1 comment
Anonymous
#1339802

What have you done about it? Have you tried filing a warranty claim?

If not, get out your receipts, go to Menards and get one of their claim forms to send in and see if the warranty on the treated lumber will help you. Just getting on a complaint forum gets you nowhere.

Review
#1060553 Review #1060553 is a subjective opinion of poster.
Product
Deck Board
Reason of review
Damaged or defective

Deck Board Review

1.0
Details
So tired of ur guys *** *** lumber built deck and it is all warped and twisted and lowes dont care
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Review
#872902 Review #872902 is a subjective opinion of poster.
Product
Deck Board
Reason of review
Bad quality