Deceptive Practices for 36 month (3 yr) renewal
Never do business with this company.Automatic renewal after 36 months for ANOTHER 36 months unless you call or write in 60 days before contract ends.
You will NOT receive a phone call or letter making you aware of this fact. It doesn't matter if you move or no longer have the phone number. You will continue to be charged for the monthly amount regardless. I called to cancel 5 yrs from initial contract only to find out that they would not let me out of contract despite that I moved and no longer had the phone number.
They don't care.
I also had to call twice to cancel as the first person I talked to said she took the cancellation over the phone and would send me paperwork that never showed.Second guy again took my cancellation over phone and I asked him to send email confirmation, but that also not received.