Damaged property, bad insurance, poor customer service
Local move to storage and return during water damage repair at home. The toatl move was 10 miles each way.
Company did more damage in a move of 10 miles then three previous moves of same property from Germany to Japan to Texas (over 16,000 miles). Damage bad enough, add that to their insurance company that limits damage coverage to that identified only on day of delivery vice the 90 days they advertise and quote at sign off at delivery. Their own employees ridicule their packing teams history of damage and incompetence. Owners/managers condescending and experienced at putting off or ignoring customers concerns.
Advertise Aggie business model but that claim drags down those Aggie businesses that really are customer oriented, Employee supervision and accountability minimal to none.