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Has anyone ever noticed that most of the items that you purchase get discontinued right after you purchase.I would love to research and find out where this furniture comes from.

Could someone help me start the process. I had multiple deliveries damaged, is this possible. I am puzzled on how these complaints are handled? Customer Service is the last priority on Rooms To Go's list.

I will be contacting consumer affairs on this warranty package that I purchased. I to am dealing with a sofa which is falling apart at the seams. I got the same song and dance. What we purchased has been discontinued.

So no replacement as the warranty promised. They say its normal wear and tear. HELLO THE COUCH IS 9 MONTHS OLD. The technician that was sent out said that it does not appear to be a defect.

So my question is? How long is the furniture good for.

The company should just change its name to Lease to go.Then we can trade it out ever 1-1 1/2 years, because that's about how long most of the furniture last.

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