picked up sofa - got it home - unwrapped the sofa and had a tear in it!!! The store would NOT come and get it - had to take the sofa back to the store ourselves.
It was damaged and they should have came and returned it to the store themselves. Policy! Ha! Mdse.
should be checked before leaving the store. So, bottom line, they sold damaged mdse. Ticked me off!! No customer satisfaction - that should be their policy.
This was today, Feb.
11th, 2012 at the Badcock Store in New Bern, North Carolina. A king size sofa- It was heavy and hard to handle.