Product: Customer Care Clear all filters (219 of 219 reviews match)
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Other Company - Im trying to reach you over the phone without no luck

I need some information about the weight of each box of the Sally 4 piece Sofa Seating Group. The page only mentions the total amount of 53 lbs. My freight company is requiring me the weight for each box. Please contact me at 787-951-6262 Aidiliza Levis
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#1682610 Review #1682610 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Poor customer service

Other Company - Cannot ever get anyone on the phone!

On 5/7/19 I became the payee of a person living in my home. This person moved into my home on 5/1/19. I had to go get this person a bank account and switch his SSI over to that bank account. Started receiving his payments on 8/1/19. I went to the SSI office and got paperwork proving they had sent payments to Direct Express . I have called numerous times trying to collect these payments with no results. Looking like I will have to file a small claims report just to collect what is owed to him.
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#1679661 Review #1679661 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Poor customer service
Loss
$721
Preferred solution
Full refund

Other Company - President

Trying to cancel for several months, finding ways were omma can work for business, but it never ends up working out. reference number 191003-001307, David. Told me I can not get a refund for months that I did not use and starts laughing through the phone. Poor customer service & makes the company look horrible.
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#1670934 Review #1670934 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund
They will gladly take your money and say they will make you have tons of calls seem to be the same as befor the started taking my money . I put my trust in there they took advantage of me . You would think that they would touch base to see if they were doing ok or if...
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#1670781 Review #1670781 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Well they won't prorate the payment and you can't get anyone to return your call!!!!!!!!!!! If we had know they would not refund any money we wouldn't have let that space go until our next payment was due. So they will not only make money off of your spot they will rent it and make money off of the new customer...
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Review
#1668908 Review #1668908 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Poor customer service

Other Company - Missed damaged container exchange

Have tried on 4 separate occasions during the month of Sep 2019 to get a damaged container exchanged for a good one. Each time I talked to customer service rep was given day the exchange was to B made . Each time I put container out from nite previous and left it till noon the day after AND EXCHANGE NEVER MADE- TWICE WAS SCHEDULED SAME DAY AS MY TRASH PICK UP & ONE TIME SAW EXCHANGE DRIVER LOOK-SAW FULL CONTAINER AND DRIVE AWAY NEVER TO RETURN. How can it B accomplished
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Review
#1668795 Review #1668795 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Other Company - Not able to omplete assembly - need a part

trying over an over again to hae3 access to customer service by numbers provided - not available/offline need to talk to a customer rep; attempting to order part on line or chat -not happening??????
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Review
#1662040 Review #1662040 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$192
Preferred solution
Full refund

Other Company - Poor customer service

etong JL beauty na seller na to, napaka walang kwentang seller! wala kayong maayos na serbisyo pagdating na refund ang babagal nyo! nasend sila ng defective na item tapos ako pa pinagbayad sa LBC ng delivery charge pagdating sa pagbalik ng pera ang babagal, dapat sa inyo nirereport. pwe!!
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Review
#1657547 Review #1657547 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Damaged or defective
Loss
$15
Preferred solution
Full refund

Other Company - Stop sending your emails to my email

Stop sending them to my email you going to get the phone harassment or text message do not want Asian asianbeauties on my email take it off now no more sending to my email at all do you have a high have myself clear Angry an pissed off
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Review
#1655895 Review #1655895 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Quit send your email to my email I do not want you're pissing me off take it off by email unscribe do not want it at all if I do see it again I don't know he write you or called you quit harassing my email
Preferred solution
Take my email desireemalakaiking11@gmail.com off right now

Other Company in Schenectady, New York - Sucks- can’t get these people on the phone

Made several calls and finally when I got a person they said “ the checks were in the mail. Still no check and can’t reach anyone.
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Review
#1655290 Review #1655290 is a subjective opinion of poster.
Service
Customer Care
Reason of review
Poor customer service