Customer Care Reviews and Complaints
Google Express - Refund ripoff
I ordered two costumes in two different sizes. However when I received them I tried on both and neither fit, nor were they worth the price I paid.
I then instantly put them both back into there packages and in a box to return. I then sent them out after printing a shipping return label. After not hearing anything for google express and knowing they had received and had my package for over 10 days (thanks to tracking) I then contacted them asking where my refund was. Basically I was told that one would be refunded but they didn’t know there was a second one in the box because they had no information on it yet.
Then an hour later I receive an email saying that I wouldn’t be receiving a refund on the second one because the return had not been accepted. This resulted in me having to call and be out on hold again to be told that part of the costume was missing and I wouldn’t get refunded for it.
This is a complete scam as I know both costumes were in the box and not missing any items as I tried them on and instantly put them back. I have ask to speak to management on this issue and I keep getting told they are too busy and will contact me when they have time.
Alibaba - Didn’t get my money back
I talked to the seller they told they going to return my money they never did every day is a fight after trying for so long now am contacting you to see if I can get my money back
On hold for over an hour
I was on hold for over an hour, have been dealing with them for years. Never have I had this kind of trouble.
I think they need more employees to handle there business. I hope they will call me and give me a good reason for the wait on hold 2 different times. Service has always been goo up till now. This being holiday time could be the problem.
They should take this in conserderation. Higher more help and not put the utomers on hold so long. Why should a complaint be at least 100 words ?
This is worse than being put on hold for an hour. I think my time is worth as much as these companies.
Rude ticket dipacher
Im a regular costomer of VIP i travel 2 or 3 times per month, today at 21:00, im buying a ticket accra to kumasi for 45.00ghc, he give set #11 i ask him please i want set #12 or15 becouse this where i feel comportable for long journey. He answer me with angry voice take that set#12, I insisted asking please if 12or15 is available he just collect my ticket and return my money.
Is this how your staff orientation. Anyway im just a single costumer out of your million passengers.
But remenber a corrotion can spoiled all your cars. Now I will start to look for another means of transport to kumasi.
508-329-0241 Unprofessional, Lacking Knowledge and Harassing
I receive calls from 508-329-0241 at least 5 times daily. They offer to put you on the do not call list by pressing 2, but then it is ignored.When you try to call back the number it says out of service, but if you click one and ask for a quote someone picks up.
Already 508-329-0241 sounds shady.
It is open enrollment period so I was generally interested in health insurance at least in comparison to the renewal rates that I received from my existing carrier. So I spoke to a Hispanic woman who asked me a bunch of questions, told me what I already know and was unsure if there were plans in my state even though these doosh bugs call me 5 times a day.
I will never do business with these unprofessional harassers and felt it important let the world know.
This guy will ruin your credit and your life
There is another review posted here on this guy he the lowest form of *** available when I met him I had an 859 credit score now it's 457 he's ruined my credit and is an out-and-out Criminal how do I bother to do more research I would have seen this review and I would have known he had a criminal record when he had cozy couch and Santa Monica he's been convicted of fraud twice now and I'm working with the authorities to make it three strikes he works with a partner Al hash he paints a perfect dream he has 50 close to $50,000 and jewelry that he's hiding that I've reported stolen and one final car outstanding which has been reported stolen as well a real piece of work don't say I didn't warn you
I have held for numerous hours the past two days to straighten out my bill . Mary or Jim poteat tried to put my acct number in won’t take that or my phone number.
Poor customer service for a 13 year customer. I sent email to customer service it won’t go thru says invalid address. What is going on there don’t you need business? Now this won’t go thru because I have not written enough I am so fed up with your company.
Your menu person says today no waiting after 20 mins I am just done. Boy do you have issues constant hold for customer service can’t email invalid address can’t even send pissed note unless you write 100 words well the rest of the words I have to say you don’t want to hear trust me, I might be old but I am not dead.
Other Company - Great help
Guy was so helpful and patient. Resolved my issue by listening and walking me through easy steps. Thanks
Ellen's B Kind Box
Not "pissed", but extremely disappointed that Ellen's B Kind Box is sold out after only a few days. If Ellen commented to act quickly, " while supplies last", I would understand.
But all the excitement surrounding this announcement and then i go to purchase one to surprise my daughter with, and nope, not going to happen.....Bad form..Granted, "first world problem", but very disappointed that this marketing ploy was permitted to happen. Not the Ellen we have all grown to love...Thank you, I guess, Jo Anne Bucciarelli seriously...I just got a red pop up that this "complaint" is to short!? seriously?
you encourage rants, or just a get to the point comment ? ...tooo many words asked for...now thats a complaint..tee -hee
Darden Restaurants - Racists
I am disappointed that your establishment caters to the low rungs of humanity by hiting ignorant racists. I have a list of your restaurants. I will share list with friends and family and ask them to share ....It is time to stamp out racism