Coctail Dress Reviews and Complaints
Light In The Box - Dress Review from Philadelphia, Pennsylvania
The issue with lightinthebox box was a dress I order I call myself ordering a size larger than what I wear I recieved the dress good Quality but I couldn't zipper the dress-up. Contact them by email an explain to them I would like to even exchange, they lied and said I bought a dress that was made to order.
That was not true in states that the dress I order is a size 16 wide, a customized dress, that I couldn't return. So I have been blowing up their email for a return or an exchange. Before I knew this would be a issue with the dress I order 2 more dresses In a larger size than the 16 wide so I know it would fit. Been reading the negative complaints this website is a scam so what I did was order my dresses to PayPal mind you the dress is beautiful but is too small can you zip it up.
Hopefully I will get my money back through PayPal. We will see.will never from them they are paying to give a positive report when is a negative report they are not true to what the advertise
Light In The Box - Buyer Beware
I purchased a dress from this company. I opened the bag and it had a horrible odor. I let it air out for a few days and tried it on and it did not fit and didn't match the picture on the website. I contacted them and they informed me that I could not return it.
I have never done business with any online company that won't let you return something or at least only on rare occasions. They finally acquiesced and gave me a refund.
This company does not conduct business in the way in which most of us our accustomed in the U.S. Firstly, you cannot get in touch with someone easily. Any emails are focused on your order and once that's closed out you have no way to reach them.
I want to close my account and there is no way of doing so. They make you go around and around in circles.
I would avoid this company at all costs.