Product: Cleaning Service Clear all filters (19 of 19 reviews match)
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Thumbtack - Very dissatisfied

1.0
Details
VANESSA 'S cleaner made a mess in my bathroom scratched toi seat -- tiles - left a film on everything ! all because I asked her to clean tiles above the tub Kitchen floor was left worse than it was before cleaning it - tried to say something would not listen --- never moved anything -cleaned around things and set a time limit of 1 hr and ran out -- when contacted she got an attitiude !!
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Review
#1485699 Review #1485699 is a subjective opinion of poster.
Service
Cleaning Service
Cons
  • Housekeeper -vanessa -- she is not what she claims to be
Reason of review
Bad quality
Loss
$100
Preferred solution
let others know Vanessa is NOT reliable service -- stay away
Tags
  • Housekeeping Sucks

6 Days Cleaning - Terrible and Scam Company

1.0
Details
horrible service, turned up super late, and couldnt clean properly and we ended up have to clean further. and we were not made aware of this min booking commitment thing from the beginning, so we will get penalty for not continuing their service. totally scam.
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Review
#1474489 Review #1474489 is a subjective opinion of poster.
Service
Cleaning Service
Reason of review
Bad quality
Loss
$400
Preferred solution
Full refund
Tags
  • Part Time Cleaner
  • House Cleaning Service
1.0
Details
I purchased the "MIghty Clean" which promised 4 hours of "premium cleaning", which after 3 hours the cleaning associates said they're done. I didn't have to look very hard to find all the spots they have missed! I realize that you can't get every nook and cranny, but...
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Review
#1302648 Review #1302648 is a subjective opinion of poster.
Service
Cleaning Service
Cons
  • That they did not do what they said they would do
  • Quality of work - specific areas of emphasis
  • Left without acknowledgement
Reason of review
Bad quality
Loss
$275
Preferred solution
Full refund

Thumbtack in Saint Catharines, Ontario - Terrible experience, list money

1.2
Details
They sent terrible cleaning women. Did not even brought a pail to mop the floor. Cleaners never refunded money, so Thumbtack intervened and initially cut off the cleaner from their site, but then readded them and is currently someone you might get to clean your house. I was in too much pain to initially check the work, so trusted them. Big mistake! They took my money and did not clean. Thumbtack still has them as cleaners. Beware!
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Review
#1232609 Review #1232609 is a subjective opinion of poster.
Service
Cleaning Service
Reason of review
Bad quality
Ive used Tidy for a 6 months At first they kept giving me a new person each week. The people did clean well but a couple wasted time talking on the phone. Because it is subcontracted thru different people each time they can be flaky and just not show up..This happened...
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Review
#1227073 Review #1227073 is a subjective opinion of poster.
Service
Cleaning Service
Reason of review
Bad quality
Loss
$100
They took the money when I booked 10 days in advance. But the housekeep never showed up. I didn't get notified. I have requested a refund. They offered me $15 of credit which is not good considering i took 1/2 unpaid time off from work to meet the cleaner on her first...
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Review
#1209425 Review #1209425 is a subjective opinion of poster.
Service
Cleaning Service
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Full refund

Tidy - Horrible

1.0
Details
Paid for 2 maids for move out service. One lied and told me she couldn’t find the key and to pay her cash outside of tidy later. I rushed from work to find the key to find the other maid in my house already cleaning. Then tidy didn’t pay the other maid after I complained and I have the other maid texting me at 5:30 pm asking why she didn’t get paid. My credit card was charged! There is no one to call for customer support only email and they won’t get back to me. I am furious.
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Review
#1208965 Review #1208965 is a subjective opinion of poster.
Service
Cleaning Service
Reason of review
Problems with payment
1.2
Details
I used Thumbtack thinking I would get a reputable cleaning business for a Make ready on a home. They should investigate the people they advertise for because FAVOR-IT CLEANING SERVICES did all but clean my house. I was so shocked I just paid her and finished looking...
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1 comment
Anonymous
#1386434

This company should be closed they still won't make their wrong right.

Review
#1124008 Review #1124008 is a subjective opinion of poster.
Service
Cleaning Service
Cons
  • Company i chose to do the job
Reason of review
Bad quality
Loss
$155

Thumbtack - Terrible Cleaners - Never show up

I have used thumbstack a few times and the cleaners I just used are a joke. They don't have a license and don't do a good job. The last three times, they kept me waiting for 1-2 hours and did not show up all three times!!! They gave me made up reasons or apologizes, never using this service again!!! Thumbstack or the cleaners!!! Thumbstack needs to clean up The vendors on their site...CBM janitorial is a joke!
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Review
#1051489 Review #1051489 is a subjective opinion of poster.
Service
Cleaning Service
Reason of review
Poor customer service
1.3
Details
I scheduled a cleaning with them for Tuesday, 5/16, at which time, the housekeeper cancelled, then they proceeded to charge me $240 and an additional $25. I never requested the $200 cleaning so I'm confused why they would charge that much to begin with. Additionally...
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Review
#1048861 Review #1048861 is a subjective opinion of poster.
Service
Cleaning Service
Cons
  • Unauthorized charges
  • Quality of work
Reason of review
Lots of suckage across multiple options
Loss
$295
Preferred solution
Full refund
Tags
  • unauthorized charge
  • No-show
  • Difficulty To Contact