Manufacturer: Other Company Category: Chairs Clear all filters (35 of 35 reviews match)
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She loved the fabric pattern on the chair that was on their showroom floor, plus it matched the burgundy leather furniture we intend to put in the living room. It took 6 weeks to get the chairs because they had to make them (understandable), but when we go them, the...
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1.0
Product
I liked
  • Customer service while in the store
I didn't like
  • Customer service after chairs delivered
#1040062
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Horrible horrible horrible company!Never in my 40 years in Sarasota have I ever been so upset with a business! Decorator ordered wrong funiture and will not give me a refund! HORRIBLE HORRIBLE company!! PLEASE NEVER spend your money with this store! FRAUD.... They lie!...
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Hoertzjs
Hoertzjs

Baers have reached out to me and I am now satisfied with the very agreeable solution to my furniture order. I think miscommunication was the problem. Please disregard my previ...

1.0
Product
I didn't like
  • Horrrible company
  • Lack of discloser on sight unseen item
  • Customer service
#1038671
I purchased a chair from NFM on July 29, 2016. Said chair has broken 3 times since it was purchased. I have had 2 separate repair people out after an extremely long and frustrating wait because of the inefficiency of their process to request repairs. Now we are on...
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Anonymous
Anonymous

I am sorry to hear about the troubles you are having with the chair. With issues as such we must work within the guidelines of the warranty that manufacturer provides. Any rep...

1.7
Product
I didn't like
  • Poor customer service
#1010811
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Chair Review

#990543
1.8
Buyer be aware....do not purchase from this site!! They do not stand behind their product. If there is an issue after 30 days, they will not help you!! You are also unable to pirchase a part for repair, let alone, receive for free. Use another site!
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Chair Review

#931436
Ordered chairs online, instructions were awful. Put the chairs together only to find them uneven, after 3 hours of putting one together. I'll never order another thing from them. Awful products.
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Chair Review

#912384
1.1
Sold us Chinese *** and return is a battle never again !
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Chair Review

#911849
1.3
Stay away! Worst company and model ever , selling anything cheap Chinese *** and do not take any responsibility !!
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I had ordered a executive office chair and the back rest cloth came out after sitting on it literally  5 times. when I call them up they say "Sorry sir we cant refund you the money after 7 days" So what they mean to say is that the shelf life of the chair is only 7...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi we are looking into your concern and would ensure a quick resolution.

Product
#1010602
Pepperfry - Broken Chair Delivery- Denying Refund
I have Ordered a Pepperfry product- A Rocking Chair on 7th Feb which was received in broken condition. This order was delivered after 40 days in a damaged condition. we have placed this order through our HDFC Gift card whose validity expired on 31st Dec. Now I have not...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi request you to share your order # so that we can address your concern accordingly.

Product
#1007215
Have purchased a mattress set, living room chair, and a recliner only 6 months ago. The recliner cost about $500. The corner has changed me apart, staples out from material on bottom just stapled to wood, back of chair frame loose and material looks like the chair is...
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1.4
Product
#1000421
Reply to reviews
This was my 1st and last time ordering with them as well, I need to return chairs and to ship them back is going to cost me exactly half of what I paid for them. So I'm out $120 4 shipping which is completely crazy to me. Buyer beware
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Anonymous
Bee

I bought a chair last wk, and had to return it due to the fact that it couldn't fit the space. I chose it because in the picture shown on the website, it looked slim. However ...

1.9
Product
#998934
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I ordered several chairs at the listed online price.Now, I am being told that the price was wrong, have been refunded my money and my order canceled. Has anyone else had this problem? Does anyone know if Menard's honors their listed prices as do most any other large...
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Anonymous
Anthony

Check your order number again and your card or bank account to see if you were charged. I'm in the same boat

Anonymous
Anonymous

As the title of your complaint says- incorrect price. Only a total *** would actually expect any store to ship a product worth well over $300.00 for only a penny. People were ...

1.0
Product
I liked
  • Ease of using website
I didn't like
  • Order was canceled when i ordered in good faith
#996481
Reply to reviews
Poor customer service. Defective chair, rude salesperson. Totally dissatisfied!! Lost my business forever!.
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FurnitureRowCustomerServi
FurnitureRowCustomerServi

Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience at Sofa Mart. We completely understand why you're upset, and we'd like t...

Product
#984814
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I don't use my new chair, the upholstery workmanship is horrible. There are folds of extra fabric on each arm, the piping is uneven and you can feel the stuffing along the back. I would like to have the chair re-upholstered. After talking with various personal at my...
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1.8
Product
I liked
  • Chair and fabric
I didn't like
  • Workmanship
#974705
Reply to reviews